Features
Register  ·  Sign In  ·  Help
Jump to Page:   1
  Reply   Reply  

A modest (I hope) request
Options    Options  
BillTX
Newbie
Posts: 1
Registered: 11-04-2009


BillTX

Message 1 of 6

Viewed 335 times


U-verse phone rolls to voice mail during the fourth ring.  Some of us are not as young or as agile as we once were and it is often hard to reach the telephone before the call has rolled to voice mail.  Please let us have an option to have another ring or two before voice mail is invoked.

 

Your help would be appriciated by a couple of "old wobblies".

Kudos!
11-04-2009 09:55 AM
 
  Reply   Reply  

Re: A modest (I hope) request
Options    Options  
DavidMasterson
Visitor
Posts: 6
Registered: 11-03-2009


DavidMasterson

Message 2 of 6

Viewed 280 times


Many people will hang up after 4 rings anyway, so adding more rings before going to voicemail could easily lead to missed calls rather than more voicemail.  It might be better to get yourself a (set of) wireless home phones and keep the phone with you -- some are small enough to slip in a pocket or clip to your belt.
1
Kudos!
11-06-2009 02:08 PM
 
  Reply   Reply  

Re: A modest (I hope) request
Options    Options  
toz55
Contributor
Posts: 16
Registered: 10-21-2009


toz55

Message 3 of 6

Viewed 257 times


You can try logging in to this website uverse.att.com using your master email account for Uverse. Under services tab, click on 'voice', there should be an option there for voicemail settings although I am not quite sure if your able to change the number of rings before it goes the call goes to voicemail. Just a suggestion.
Kudos!
11-06-2009 08:42 PM
 
  Reply   Reply  

Re: A modest (I hope) request
Options    Options  
CL - Thread Warrior RCSMG
CL - Thread Warrior
Posts: 11073
Registered: 12-10-2007


RCSMG

Message 4 of 6

Viewed 237 times


I haven't seen an option to change the number of rings before the call is sent to voice mail.  Hopefully they will add the option soon.
 



Never doubt that a small group of thoughtful, caring citizens can change the world: indeed it's what always does.
Kudos!
11-07-2009 11:37 AM
 
  Reply   Reply  

Re: A modest (I hope) request
Options    Options  
BeeBee
Gateway Guide
Posts: 683
Registered: 06-07-2008


BeeBee

Message 5 of 6

Viewed 222 times


FWIW:

 

"When will voice mail answer a call? If your home phone rings more than four times, the call will be answered by the AT&T U-verse Messaging service.  (This setting cannot be changed.)"
2
Kudos!
11-07-2009 02:59 PM
 
  Reply   Reply  

Re: A modest (I hope) request
Options    Options  
Wardawg1001
Regular Visitor
Posts: 9
Registered: 11-09-2009


Wardawg1001

Message 6 of 6

Viewed 115 times


The number of rings cant currently be changed, but for those who have a problem with it, the system can be configured (through the U-Verse Portal or through technical support) to not use the U-Verse voicemail system and instead use a standard answering machine, which can be set to however many rings you wish.
Kudos!
11-14-2009 07:32 PM
 
Jump to Page:   1