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Re: Max 18 internet speed is not currently available in my area. Anybody else?
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wase4711
Regular Contributor
Posts: 414
Registered: 10-08-2008


wase4711

Message 31 of 38

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called in just now, and got it implemented in 5 minutes!

 

If you call in, and ask, they will give you a 10 dollar credit for 6 months, if you have voice and tv as well..

 

download speed so far is around 17200, and uploads are the same, around 1454 for me, in the SW suburbs of Chicago 

1
Kudos!
11-10-2008 06:23 AM
 
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Re: Max 18 internet speed is not currently available in my area. Anybody else?   [ Edited ]
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rotozip
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Posts: 12
Registered: 06-25-2008


rotozip

Message 32 of 38

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I ordered the Max 18 yesterday via AT&T U-verse central and today my account says I have it.  I originally had Max 10 and I am now only seeing speeds of down/up 13626/1317.  With Max 10 I was getting a little over 9000 down.  I have tried power cycling my RG and still I get the same speeds.  I will give it a little while and then give them a call if I don't see speeds closer to 17mbps.

 

I am located in Greenwood MO. 

 

Ok I was using speedtest.net and hitting the Kansas City server which is closest to me.  I switched to the Springfield server and tested again and now I am getting 17188/1420.  I am happy now :-) 

Message Edited by rotozip on 11-10-2008 09:24 AM
Kudos!
11-10-2008 07:18 AM
 
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Re: Max 18 internet speed is not currently available in my area. Anybody else?
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CL - U-Master randyl
CL - U-Master
Posts: 6787
Registered: 10-25-2007


randyl

Message 33 of 38

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rotozip wrote:

I ordered the Max 18 yesterday via AT&T U-verse central and today my account says I have it.  I originally had Max 10 and I am now only seeing speeds of down/up 13626/1317.  With Max 10 I was getting a little over 9000 down.  I have tried power cycling my RG and still I get the same speeds.  I will give it a little while and then give them a call if I don't see speeds closer to 17mbps.

 

I am located in Greenwood MO. 

 

Ok I was using speedtest.net and hitting the Kansas City server which is closest to me.  I switched to the Springfield server and tested again and now I am getting 17188/1420.  I am happy now :-) 

Message Edited by rotozip on 11-10-2008 09:24 AM

 

         go turn on 2 hd sets to hd programming and the other tvs to sd    (all on)

         see how u fair ??

 

 

        nosy randy :smileyhappy:


 

Standard Disclaimer : IMHO :smileyhappy:

Kudos!
11-10-2008 07:29 AM
 
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Re: Max 18 internet speed is not currently available in my area. Anybody else?   [ Edited ]
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wase4711
Regular Contributor
Posts: 414
Registered: 10-08-2008


wase4711

Message 34 of 38

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Bandwidth is DEFINATELY being shared, with the existing profile.

 

Speeds with NOTHING ELSE ON

 

D/l: 17200    U/L:  1464

 

Speeds with  2 HD TV's and one SD stream going

 

D/L  14165    U/L  1464

Message Edited by wase4711 on 11-10-2008 07:32 AM
Message Edited by wase4711 on 11-10-2008 07:32 AM
Kudos!
11-10-2008 07:31 AM
 
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Re: Max 18 internet speed is not currently available in my area. Anybody else?
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rotozip
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Posts: 12
Registered: 06-25-2008


rotozip

Message 35 of 38

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I ran the test again with to STB's running on HD channels.  I can see a decrease in downstream speed now at 15269.
Kudos!
11-10-2008 07:52 AM
 
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Re: Max 18 internet speed is not currently available in my area. Anybody else?
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CL - U-Master randyl
CL - U-Master
Posts: 6787
Registered: 10-25-2007


randyl

Message 36 of 38

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all n all not too shabby   imho

 

 

 

 

my view

randy


 

Standard Disclaimer : IMHO :smileyhappy:

Kudos!
11-10-2008 08:03 AM
 
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Re: Max 18 internet speed is not currently available in my area. Anybody else?   [ Edited ]
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MyDogHasFleas
Regular Contributor
Posts: 180
Registered: 10-29-2007


MyDogHasFleas

Message 37 of 38

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MyDogHasFleas wrote:

I had exactly the same experience as "misterjensen" the first poster. I'm in Austin.

 

I'm assuming the ordering system has just not been fully updated yet.

 

I'm on the road this week so I'll try again on Friday.  I assume the glitches will be worked out by then.

 

I'm currently paying $55 for Internet-only Max.  (I got there by ordering U-verse + TV then cancelling the TV.) 

 

Someone mentioned on another thread that there would be a promotion to get Max 18 at the same price as Max for 12 months.  Anyone know if that is true? 

Message Edited by MyDogHasFleas on 11-09-2008 12:33 PM

 

Update:  Today I was able to order Max 18 and it came active all by itself -- no config or reboot required.   My profile did not change, still profiled at 25 megabits (synched at 49 megabits).  I ordered on the website and am now paying $65/month.  I am Internet only and I think the discounts are only for bundled users, so I didn't bother calling and begging.

 

Speed tests are a little disappointing:  less than 15 megabits.  Well maybe it's just not able to go that fast for some reason.

Message Edited by MyDogHasFleas on 11-10-2008 01:10 PM
Kudos!
11-10-2008 11:08 AM
 
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Re: Max 18 internet speed is not currently available in my area. Anybody else?
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djrobx
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Posts: 385
Registered: 07-14-2008


djrobx

Message 38 of 38

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Had to make a 2nd call - but now I'm up on Max 18!  AT&T assures me my bundle price is intact.  On the 2nd call the speeds went up whlie I was on the phone with the rep.  

 

 


 

 Not too shabby. :smileyhappy:

Kudos!
11-10-2008 12:31 PM
 
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